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Open 9.15am - 5.30pm daily. Tel: 01865 689 008

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FAQs

Safe Sprout Guidelines

We have installed many new safety and hygiene features which go beyond the Government guidance. Our visitor numbers are massively reduced to enable easy social distancing within Sprouts.

As we all adapt to a 'new normal' we ask that you adhere to our new safety procedures to help keep you safe while you have fun at Sprouts.

  • Contact details given on booking will be shared with NHS Test and Trace if required.
  • We will allow a maximum number of 6 per booking from the same household or bubble.
  • A face covering must be worn by those over 11 years of age within the Sprouts building, unless seated at a table.
  • Temperature checks will be required on arrival for all adults and children. If any member of your group fails the temperature check then the entire group will be unable to enter the Play Barn. In this instance we advise you seek further medical assistance. We will move your booking to another date of your choice, subject to availability.
  • Hand sanitizer will be available and must be used when entering:
    • through admissions
    • the toilets
    • our role play and under 5’s area
  • Contact details given on booking will be shared with NHS Test and Trace if required.
  • We have shortened our session times allowing for longer cleaning times in between. Please ensure that when your session ends you leave as promptly as possible to allow our team to clean effectively.
  • Rose Cottage Cafe will be open, but running a reduced menu for the time being.
  • We will be asking that all parents encourage their children to be aware of social distancing from others whilst on the play frame.
  • All loose balls have been removed from our ball pits.
  • There will be ample staggered seating available inside and outside.
  • All doors in our main seating area will remain open at all times, no matter the weather, to ensure there is plenty of natural air flow.
  • Sprouts Play Barn will be cashless; this means we will only be taking card payments within our Café and Gift Shop.

We have been working hard to ensure that we can open in the safest way possible. We appreciate your patience and support with this and very much look forward to welcoming you to Sprouts. 

 

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